Why use McMyAdmin?

More than 75000 Minecraft servers worldwide are powered by McMyAdmin. So what's in it for you?

Purchase McMyAdmin Professional

Item

McMyAdmin Professional (£10.00)

Operating System (This doesn't affect your licence)

Windows GNU/Linux Mac OS Other

How did you find out about McMyAdmin? (Optional)

You will be able to specify your order quantity on the next page.

Once the purchase has been completed, your licence key will be sent to the primary email address associated with your paypal account. You can check what this is during the checkout process. If you pay using an eCheque or other non-instant payment method, your licence key will be sent as soon as your payment has been cleared. Your licence isn't tied to a single server and you can move it around as often as you like. You can also recover your licence at any time should you lose it via the CubeCoders licence manager. I have read and agree to the Terms of Sale and Privacy Policy

Purchase 

20% VAT is included for purchases inside the EU.

Privacy Policy

CubeCoders Limited (CCL) collects and stores certain information in order to provide services to our customers. Some information we collect ourselves, and some is provided by 3rd parties such as our payment provider. Primarily the data is collected for the purposes of invoicing and billing, but may also be used for analytics.

We are a registered data handler in the United Kingdom with the Information Commissioner's Office (ICO) in compliance with the Data Protection Act (1998).

This privacy policy explains what information is collected, what it is for, and how you can keep your information up-to-date.

Application

The following applies to all products and services offered by CCL. It does not extend to 3rd parties that use our products or services.

Information we collect

Personal Information

We store the following information provided by the payment provider:

• Your full name and address.
• Your telephone number.

These details are used so we can supply users with proper invoices once a purchase has been complete. The details are stored permenently so that invoices can be retrieved at any time.

We are not supplied nor do we store financial data such as credit or debit card numbers.

Information about your computer

Software we supply may collect and securely send to us the following information:

• Basic information about your computer, such as its operating system, make and model or details on specific hardware installed.
• A unique identifier for your computer that distinguishes it from others.

Information we share

CubeCoders Limited does not share any personally identifiable information with 3rd parties except when reasonably necessary, such as in the following circumstances:

• We have your express permission to do so.
• Any circumstance where we are required to by law (such as a court order) or as part of a legal process.
• To assist in the detection and prevention of fraud or security concerns.

We may from time-to-time publicly share non-personal aggregate data, such as overall usage statistics.

Keeping your data up-to-date

All details stored by CubeCoders can be managed via the CubeCoders Licencing Portal. You can use this to review or update information we store about you.

Securing your information

CubeCoders takes the following measures to ensure your data is kept safe:

• Sensitive or personal information is only transmitted over secure channels, such as SSL.
• We prevent unauthorized external access to your details by requiring email verification to access your details.
• Access to personal information is restricted to CCL employees, contractors and agents who require it or to whom access is otherwise necessary to perform their duties. All information is handled with strict confidentiality requirements, and parties found to be in breach of these requirements may be disciplined or terminated.

Changes

We may periodically review our privacy policy and make changes as appropriate. We will not remove any rights detailed under this policy without your consent. If we make any significant changes, we will provide you with notice (for example, via email).

My licence failed to migrate

If you're getting a message inside McMyAdmin that your licence failed to migrate, try logging into the Licence Manager, making sure to try both the email address currently on your paypal account (rather than the one you originally used to pay) and the one currently shown on your licence.

From the licence manager you can get your new key, which you can enter into your McMyAdmin.conf (or you can remove the old key from McMyAdmin.conf and activate as normal).

Common Issues and Questions

The licence was bought by someone else on my belhalf.

You'll need to ask them to retrieve the new key, as they are the legal owner of the licence (McMyAdmin licences are non-transferrable)

I don't have access to the email address used.

Use the 'billing or licencing issue' section on the contact form - and make sure to include your full name, postal code, and original McMyAdmin key. This needs to be the key that contains your email address and looks like:

someone@example.com:PR12-3456-7890-1234

You should not include the long encrypted key shown in McMyAdmin.conf as we cannot decrypt them.

How can the licence system know my new email address when I never gave it to you?

To migrate old licences into the new system, we requested a transaction log from Paypal. The logs they give us include the current email address on your account rather than the one on your account when you originally made the purchase.

Why does my licence need migrating?

In April 2014 CubeCoders (the company that owns and develops McMyAdmin) rolled out a new centralized licence system to be used across all CubeCoders products.

The new system was required to perform tasks such as generating formal invoices and VAT receipts for EU countries, and allowing CubeCoders and users better control over product licences.

In order to avoid having to maintain two separate licence systems, the old system is being shut down and all licences were moved over to the new system.

When is the old system being shut down?

We expect to shut the old system down around June 2014

Terms of Sale

What is being purchased

The sale is of a licence along with a licence key to use McMyAdmin Professional Edition. It may be used with as many instances of the McMyAdmin software as have been purchased. For example, running two instances of McMyAdmin Professional on the same computer requires two licences.

You are not buying a copy of the McMyAdmin software in of itself, nor are you purchasing a physical item.

Licence usage

McMyAdmin Professional licences are for non-commercial, personal use by an individual or organisation.

McMyAdmin licences may not be resold, loaned or transferred to another person or organisation without the express written permission of CubeCoders Limited. You may not sell or supply servers or services to other persons with McMyAdmin installed without a commercial usage agreement.

Revocation of licence

If an issued licence key is used in a manner other than prescribed in this agreement, CubeCoders Limited may revoke and disable all licences owned by the customer without notice.

In the event of a payment dispute such as a chargeback or reversal, CubeCoders Limited may revoke and disable the licence along with any other licences owned by the same person or organisation.

Refunds and exchanges

Refunds and exchanges are issued at the sole disctretion of CubeCoders Limited. There is no fixed policy on when refunds or exchanges are issued and each request is evaluated on a case-by-case basis.

Refund requests resulting from technical issues using the software will generally not be accepted unless absolutely all avenues of support have been exhausted, as users are free to evaluate the software before purchasing a licence. Technical support is freely available to all users.

McMyAdmin Support

Please select from one of the following options:

McMyAdmin Enterprise Details Request

Please fill in the form below to request a quote for your business

McMyAdmin for schools and educators

If you represent a qualifying school or educational facility, you can use McMyAdmin Professional for free!

To qualify, the facility must meet the following requirements:

• The facility must be purely state funded, recieving no financial assistance from corporations, students, or any other sources.
• McMyAdmin must only be used for Minecraft servers used in an educational setting. This excludes usage such as video-games clubs.
• The McMyAdmin installation must be either on-site or on a server rented/owned by the facility administration.
• You must have a private .ac/.edu/.gov or similar email address. Freely available email addresses that anyone can obtain will not be accepted.
• You must be a teacher, lecturer or faucilty member. Students are not able to apply for this offer.

If believe your facility is eligible, you can request more information via the contact form.

Please include the following details when you contact us:

• Your full name and job title.
• The full name of your school or facility, including its postal address and website.
• A short paragraph about how you intend to use Minecraft in an educational context.

Note that requests that do not include the above information will not be accepted.

Contact Us

Please note that this is not used for technical support and is intended primarily for billing issues or commercial enquiries.

Message Sent

Thank you for your enquiry. We'll try to get back to you as soon as possible.

Typical turnaround time is 2-3 working days

Regards,
The CubeCoders Team

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McMyAdmin Editions

Educators get McMyAdmin for free! Learn More.

There are 3 different editions of McMyAdmin for different usage scenarios:

	Personal	Professional For server owners	Enterprise For hosting companies
Cost	Free	£10 GBP per Minecraft server One-time payment	Get a quote
Support Level	Community Supported Forums and IRC	Community Supported Forums and IRC	Dedicated Support IRC, Email and VoIP
In-game player limit *	Max 10 players	Unlimited	Unlimited
Multi-user Support	Max 3 users	Unlimited	Unlimited
Multi-world Support Supported server mod required	✓	✓	✓
Available for use by individuals	✓	✓	✕
Allows for commercial usage By service providers or resellers	✕	✕	✓
Secondary host access login	✕	✕	✓
LDAP Authentication Support	✕	✕	✓
Priority bug fixes	✕	✕	✓
Regular Automated updates	✓	✓	✓
Remote API Access	✓	✓	✓
Advanced configuration API	✕	✕	✓

* The personal version also announces "This server is running McMyAdmin Personal" to connecting players.